Returns & Exchanges
At Slip®, we want you to love your silk essentials as much as we do, which is why we offer a 30-day return policy for items in their original, unused condition and packaging. Please note that for hygiene reasons, certain beauty accessories and opened silk products may not be eligible for return.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and zip code to select the items you wish to return or exchange.
- 2.Prepare Your Package
Carefully place the unused silk products back into their original signature Slip® packaging to ensure they are protected during transit.
- 3.Label and Ship
Print your prepaid shipping label, attach it to the outside of your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return for quality assurance, we will process your refund to the original payment method within 7-10 business days.